Contact

Have a question?
Don’t hesitate to contact us…

Our Store

Shop No. 70, Commercial Entrace, Bin Shabib Mall, Al Barsha South, Arjan, Dubai

Call Us

04 585 9657
+971 50 120 5328

Contact Form

FAQ

We deliver across all major cities in the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, and other emirates. Some remote areas may have limited delivery options or additional charges.

Yes! Our delivery starts at 8am UAE time and orders placed between 8am and 11pm during working hours are eligible for same day delivery. Orders placed after this time will be delivered the next day.

Our standard delivery hours are from 8:00 AM – 11:00 PM. For specific time requests, please contact us. Extra charges may apply for fixed-time deliveries.

Yes. You can schedule your order in advance for birthdays, anniversaries, or special occasions by selecting the preferred delivery date at checkout.

Delivery is free in selected (Arjan) Dubai areas. For certain remote locations, additional delivery fees may apply. Charges will be shown at checkout.

If the recipient is unavailable, our delivery team will try to contact them. If unsuccessful, the delivery may be left with security/reception (if permitted) or rescheduled at an additional charge.

Absolutely! You can contact us for customized arrangements, including specific flowers, wrapping, or gift add-ons like balloons, chocolates, or cakes.

Yes, we deliver 7 days a week, including Fridays and public holidays. However, during peak seasons like Valentine’s Day, Eid, or Mother’s Day, delivery times may vary.

Yes. Once your order is confirmed, you will receive updates via email or SMS. You can also contact our customer service team for tracking support.

Perishable items (flowers, plants, cakes, chocolates) cannot be returned once delivered.

If you receive a damaged, incorrect, or poor-quality item, please contact us within 30 minutes with photos, and we will arrange a replacement or refund.

For full details, see our Delivery & Return Policy page.

Yes, all our flowers are sourced from trusted suppliers and arranged by expert florists. We guarantee fresh, high-quality blooms in every order.

We accept major debit/credit cards, Apple Pay, Google Pay, and secure online payments. Cash on Delivery may be available in selected locations.